Patron Information

The Patron Information window displays information about you, including: Personal Information, Items checked out, Request Information, and Fines and Fees. To access this information you must supply your patron bar code (Hope ID) and last name in the Login screen.

 

Personal Information

Contains patron's name and address as well as numbers for phone and fax.


Items Checked Out

Contains patron's item due dates, item information (such as title, enumeration, chronology) and status (i.e., overdue). To renew an item, click in the Renew? check box beside the item and then click the Renew Items button. To clear the Renew? check boxes, click the Reset button.


Request Information

Contains information about items for which a patron has issued a hold, recall, or other request. This section can display 2 list boxes, if they are applicable to the patron:

Requests Pending and Items Available.

Requests Pending contains the Title of the requested item, the date the request expires (Expiration), its position in the holding queue (Queue Position), the Status, and the date and time when the status was applied.

To cancel a pending or available request, click in the Cancel? check box beside the item and then click the Cancel Requests button. To clear a Cancel? check box, click in the check box again. To clear all of the Cancel? check boxes, click the Reset button.


Fines and Fees

Contains monetary charges the patron has acquired, with the total amount due listed at the top. Also included: the Date the charge was assessed or paid, a Title if applicable, the type of charge or payment (Fee/Posting Type), how much charged (Fee), payments made (Posting), and balance (Balance).

After you are finished viewing the information, click one of the buttons at the top or bottom of the page to perform another activity.

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